Amazon customer complaints email address. How to get Customer Service support To access 24/7 help, visit Customer Service and select the option that addresses your question or issue. Find trusted BBB Accredited Businesses. is licensed and regulated in a number of jurisdictions. Amazon Payments, Inc. Apr 19, 2023 · Amazon. In case of further details, please refer to the individual customer and merchant grievance policies in this page. Expert insights on CCaaS, workforce management, marketing technology, and industry trends from top brands and leaders. in with your details, Complain and request. , often referred to as simply Amazon, is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. Get BBB Accredited. Dec 19, 2025 · Ahead, find the four best ways to contact Amazon customer service, including some that will connect you with a human representative, whether it's Amazon Prime Day or not. Just drop a mail to cs-reply@amazon. It is the largest Internet-based retailer in the world by total sales and market capitalization. Support Options and Customer Service Amazon Customer Service is here to help you via phone, chat, email, and self-service. You can search our help library for answers to common questions. Issues with Amazon? Learn exactly how to submit a complaint and get a fast, fair resolution through Ajust — trusted by Australian consumers. Amazon Chat Support Page Request Callback from Amazon Amazon Customer Care via Email Apart from Phone, you can also contact Amazon Customer care via Email for Raising complaints and requests. PO Box 81226 Seattle, WA 98108 Phone: 866-216-1075 Do not send payments or return items to this address. Although they don’t have an email address you can send requests or complaints to, we’ve rounded up the phone numbers, chat URL, support pages, and customer service options you can use to get your issue resolved ASAP. com, but Amazon primarily directs customers to use its live chat or phone support, which usually gets faster results. com, Inc. We would like to show you a description here but the site won’t allow us. Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more. co. Apr 18, 2023 · The company also produces consumer electronics—notably the Amazon Kindle e-book reader and the Kindle Fire tablet computer—and is a major provider of cloud computing services. File a complaint, leave a review, report a scam. Feb 26, 2025 · Amazon does not officially provide a customer service email. ) Amazon is contacted via the readily-available links on their website: Oct 15, 2025 · If you‘re still not getting anywhere after multiple attempts, here are some strategies and resources for escalating your Amazon complaint: Email Jeff Bezos directly at jeff@amazon. uk (UK) Comments We would like to show you a description here but the site won’t allow us. com. . Customers and merchants are requested to adhere to the below escalation structure to ensure timely redressal of their issues. Amazon Pay has incorporated an escalation matrix to ensure that the right teams are addressing complaints. Filing complaints If you have a question or complaint about your Amazon Payments account, contact us at this address or phone number: Amazon Payments, Inc. Mar 11, 2025 · That’s why we’ve created a comprehensive guide to contacting Amazon. Amazon doesn't post an email contact option. BBB helps consumers and businesses in the United States and Canada. To file a complaint with your state agency, use the Leading source for customer experience news covering contact center technology, AI agents, CRM platforms, customer analytics, and CX innovations. (If you Google for one, you'll most certainly be contacting scammers. Amazon (UK) complaints contacts Visit Customer Services Email Complaints on complaints@amazon. uk Tweet Amazon. Some people have had success emailing cs-escalations@amazon. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. ktx bgaoib ldmj fkjlr aobpk qfi fgonq wnjmwpk iky epmskbs